Refund Policy

1. What is the refund method?

The refund will be credited back to your original payment method.

2. When will I receive my refund?

Upon receiving the return and verifying that the item meets our return policy requirements, we will process the refund within two days. Once the refund has been processed, you will receive a refund notification email. Refund time depends on your refund method and bank. Refunds are typically reflected in your account within 24 hours.

3. What is the process for obtaining a refund when my original payment card is no longer active?

To ensure your security, we process refunds directly back to the original payment card used for the purchase. Don't worry if that card has since expired or been canceled—your bank will still accept the refund on your behalf. We recommend contacting your bank's customer service to ensure the funds are correctly applied to your account.

4. Why is there a discrepancy between the refund amount and the amount I received?

Please be advised that the refunded amount may be less than the original charge for the following reasons:

  1. Your financial institution may apply a commission or processing fee.
  2. Fluctuations in the foreign exchange rate may result in a different amount upon conversion.

For clarification on the final amount credited to your account, please direct your inquiries to your bank.

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