Shipping policy

Shipping Overview

Shipping & Fulfillment At Urgarment, we maintain full end-to-end control over your order. To guarantee our high standards of quality, every piece is inspected and dispatched directly from our warehouse in Guangzhou (Guangdong Province), China. 

Reliable Carriers: We partner with SF Express and YunExpress to provide secure, tracked international delivery.

  • Shipping Options: We offer both Free Shipping and Standard (Paid) Shipping to select regions. Detailed rates and delivery estimates are calculated at checkout.
  • In-House Quality: Unlike third-party dropshippers, we manage 100% of our inventory. This ensures that every garment is personally vetted, packaged, and shipped by our team before it reaches your door.

     

Delivery Timeline

To estimate when you will receive your order, please use the following formula:

Total Delivery Time = Handling Time + Transit Time

  • Handling Time: 1 Business Day (Monday–Friday).
  • Transit Time: See the regional breakdown below.
  • Please note: Orders placed on weekends or public holidays will be processed on the next business day.


1. North America

  • United States: Free Shipping (8–10 business days) | Standard Shipping: 6–8 business days (Paid)
  • Canada: Free Shipping (10–12 business days) | Standard Shipping: 8–10 business days (Paid)
  • Mexico: Free Shipping (10–14 business days)

2. Europe

  • United Kingdom: Free Shipping (8–10 business days) | Standard Shipping: 6–8 business days (Paid)
  • France, Netherlands: Free Shipping (8–12 business days) | Standard Shipping: 6–8 business days (Paid)
  • Germany, Denmark, Finland, Poland, Romania, Bulgaria, Hungary, Austria, Italy, Slovakia, Belgium, Switzerland, Portugal, Spain, Czechia: Free Shipping (8–12 business days)
  • Norway, Greece, Ireland, Russia: Free Shipping (10–15 business days)

3. Middle East

  • United Arab Emirates: Free Shipping (6–10 business days)
  • Saudi Arabia: Free Shipping (8–15 business days)
  • Oman, Qatar, Jordan, Kuwait: Standard Shipping: 10–15 business days (Paid)
  • Türkiye: Free Shipping (10–15 business days)

4. Asia

  • Singapore: Free Shipping (3–5 business days)
  • Japan: Free Shipping (6–10 business days)
  • Thailand: Free Shipping (8–12 business days)
  • India, Indonesia, South Korea, Sri Lanka: Free Shipping (10–15 business days)
  • Tajikistan: Free Shipping (10–20 business days)

5. Oceania

  • Australia: Free Shipping (10–12 business days) | Standard Shipping: 6–10 business days (Paid)
  • New Zealand: Free Shipping (10–12 business days)

6. Rest of World (Standard Paid Shipping)

  • Africa: Morocco, South Africa, Madagascar, Mauritius, Zimbabwe, Namibia, Zambia (10–15 business days)
  • Americas & Caribbean: Guyana, Jamaica (10–15 business days)


Important Information

  • Shipping Fees: For regions requiring 'Standard Shipping', the exact fee is calculated based on weight and destination and will be clearly displayed on the Checkout Page before you complete your purchase.
  • Order Tracking: Once your order has been dispatched, you will receive a confirmation email containing your tracking number. You can monitor your shipment via our tracking page.
  • Address Accuracy: Please ensure your shipping address is correct at the time of purchase. We are not responsible for deliveries to incorrect addresses provided by the customer.
  • External Factors: While we aim to meet all delivery targets, transit times may occasionally be affected by customs clearance procedures, extreme weather, or courier peak-season volumes.