Shipping Policy
Shipping policy
Delivery Cost
Now, we provide free shipping to United States, United Kingdom, Canada, Saudi Arabia, Australia, China, Denmark, Finland, Poland, Romania, India, Japan, Turkey, United Arab Emirates, Israel, Bulgaria, Hungary, Indonesia, Tajikistan, Mexico, Austria, Brazil, Greece, Germany, Italy, Norway, Czechia, Slovakia, Sri Lanka, Singapore, New Zealand, Belgium, France, Thailand, Ireland, Sweden, Switzerland, Netherlands, Portugal, Spain, South Korea, Malaysia.
Delivery time
Delivery time = processing time(shipping time)+ transit time
Processing time is about 1 day.
Please note: We will process your order as quickly as possible, while during the peak season, a 1 day extension is acceptable.
Delivery time :
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US orders are delivered in 10-14 days with tracking number.
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Canada & Australia orders are delivered in 10-15 days with tracking number.
- Europe, Asia, Middle East are delivered in 8-12 days with tracking number.
Please note:
- The delivery delay caused by the overloading operation of the shipping company, customs inspection, natural disasters and other irresistible external factors is acceptable.
- An extension delivery time for remote areas is acceptable
- Tracking your order
You can check the shipping information on the tracking order page.
- No shipping information within processing time
We ship the orders according to the order time. If there is no transportation information within the processing time, please wait patiently for a few days.
- No shipping information exceed processing time
For some reasons, the shipping company may be overloaded and the transportation information may not be updated in time. In this case, even if we have already shipped your order, you may still cannot check the logistics information.
Under this situation, you can wait patiently for 1-2 days or contact us via howie@urgarment.com We can contact the shipping company to consult the latest logistics information. However, we do not guarantee that we will get an answer.