Shipping Policy

Shipping policy

 

Delivery Cost

Now, we provide free shipping to United States, United Kingdom, Canada, Saudi Arabia, Australia, China, Denmark, Finland, Poland, Romania, India, Japan, Turkey, United Arab Emirates, Israel, Bulgaria, Hungary, Indonesia, Tajikistan, Mexico, Austria, Brazil, Greece, Germany, Italy, Norway, Czechia, Slovakia, Sri Lanka, Singapore, New Zealand, Belgium, France, Thailand, Ireland, Sweden, Switzerland, Netherlands, Portugal, Spain, South Korea, Malaysia. 

Note: If you want your order to be shipped expedited in some countries, you will need to pay additional shipping charges. The specific shipping charges can be viewed on the checkout page.

Delivery time

Delivery time = processing time(shipping time)+ transit time

Processing time is about 1 day. 

Please note: We will process your order as quickly as possible, while during the peak season, a 1 day extension is acceptable.

 

Delivery time :

 

  • US orders are delivered in 10-14 days with tracking number.

  • Canada & Australia orders are delivered in 10-15 days with tracking number.

  • Europe, Asia, Middle East  are delivered in 8-12 days with tracking number.

 

Please note:

  1. The delivery delay caused by the overloading operation of the shipping company, customs inspection, natural disasters and other irresistible external factors is acceptable.
  2. An extension delivery time for remote areas is acceptable
  3. Tracking your order

You can check the shipping information on the tracking order page.

  1. No shipping information within processing time

We ship the orders according to the order time. If there is no transportation information within the processing time, please wait patiently for a few days.

  1. No shipping information exceed processing time

For some reasons, the shipping company may be overloaded and the transportation information may not be updated in time. In this case, even if we have already shipped your order, you may still cannot check the logistics information.

Under this situation, you can wait patiently for 1-2 days or contact us via howie@urgarment.com We can contact the shipping company to consult the latest logistics information. However, we do not guarantee that we will get an answer.

 

 

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